Cookie Policy
Last Updated: December 2024
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and ensure platform security.
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device for set periods
- First-party Cookies: Set by Tiyo Le Sınırı directly
- Third-party Cookies: Set by our trusted partners
- Essential Cookies: Required for basic functionality
- Analytical Cookies: Help us improve our services
2. Types of Cookies We Use
We use various cookies to enhance your trading experience:
Cookie Type | Purpose | Duration | Essential |
---|---|---|---|
Authentication | Secure user login and session management | Session | Yes |
Security | Fraud prevention and account protection | 24 hours | Yes |
Preferences | Remember your trading settings and layout | 30 days | No |
Analytics | Platform performance and user behavior | 2 years | No |
Advertising | Relevant crypto market insights | 90 days | No |
Performance | Load balancing and speed optimization | Session | Yes |
3. Why We Use Cookies
Cookies help us provide secure and efficient crypto trading services:
- Security: Protect your account from unauthorized access
- Functionality: Enable essential trading features
- Performance: Optimize platform speed and reliability
- Analytics: Understand user behavior for improvements
- Personalization: Remember your preferences and settings
- Compliance: Meet regulatory requirements in Singapore
4. Third-Party Cookies
We work with trusted partners who may set cookies:
- Analytics Providers: Google Analytics for platform insights
- Security Services: Cloudflare for DDoS protection
- Payment Processors: Banking partners for transaction processing
- Customer Support: Live chat and helpdesk services
- Marketing Partners: For service improvement (with consent)
- Blockchain Analytics: Transaction monitoring services
5. Cookie Duration
Different cookies remain active for varying periods:
- Session Cookies: Expire when browser closes
- Short-term Cookies: 24 hours to 7 days for security
- Medium-term Cookies: 30 days for preferences
- Long-term Cookies: 1-2 years for analytics
- Persistent Cookies: Until manually deleted by user
- Regulatory Cookies: As required by Singapore law
6. Your Cookie Choices
You have control over cookie settings:
- Browser settings to block or delete cookies
- Platform cookie preference center
- Opt-out of non-essential cookies
- Withdraw consent at any time
- Manage third-party cookie preferences
- Clear existing cookies from your device
7. Managing Cookies
How to manage cookies in different browsers:
- Google Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Cookies and website data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Privacy, search, and services → Cookies
- Mobile Browsers: App settings for each specific browser
- Global Control: Use our cookie preference center
8. Essential vs Non-Essential Cookies
Understanding the difference:
- Essential Cookies: Required for basic platform operation
- Non-Essential Cookies: Enhance experience but not critical
- Security Impact: Blocking essential cookies affects safety
- Functionality Impact: Some features may not work without cookies
- Opt-out Options: Available for non-essential cookies only
- Regulatory Classification: As per PDPA guidelines
9. Legal Compliance
Our cookie usage complies with Singapore regulations:
- Personal Data Protection Act (PDPA) requirements
- Monetary Authority of Singapore guidelines
- Transparency in data collection practices
- User consent for non-essential cookies
- Clear information about cookie purposes
- Easy withdrawal of consent mechanisms
10. Updates to Cookie Policy
We may update this policy as needed:
- Notification of significant changes
- Updated consent for material changes
- Historical versions available on request
- Regulatory compliance updates
- Technology and service enhancements
- User feedback incorporation